How to classify JazzHR Job Applications with generative AI

Text Classification

JazzHR

As a hiring manager, you know how time-consuming it can be to sort through hundreds of job applications. Manually reviewing and categorizing each one is a daunting task that takes time away from more important responsibilities. In this post, we'll show you how to use generative AI to automatically classify JazzHR job applications, making the hiring process more efficient and effective.

What is Text Classification?

Text classification is an NLP technique that involves using machine learning algorithms to automatically assign predefined categories or labels to a given piece of text. The algorithms learn from a training set of labeled text data and use statistical models to identify patterns and features in the text that can be used to classify new, unseen text data. Text classification is used in many applications, including spam detection, sentiment analysis, and content categorization.

Example Use Cases

Use cases for classifying JazzHR job applications include:

Automatically classify job applications by job title, department, or location
Identify and prioritize high-potential candidates
Automatically flag applications that require further review or follow-up
Track diversity and inclusion metrics by categorizing applicant demographics

Teams that might find these use cases helpful include: HR, recruiting, talent acquisition, diversity, equity, and inclusion.

Finding your input data and categories

To classify JazzHR job applications, you will need to identify the data you want to work with. You can extract this data using the JazzHR API, export it in CSV format, or query a list of applications from your data warehouse or BI tool.

You will also need to create a list of categories for classifying the job applications. This might include job titles, departments, locations, or candidate demographics.

Common examples of job application categories include:

Engineering
Sales
Marketing
Operations
Finance
Human Resources
Internships
Entry-level positions
Mid-level positions
Senior-level positions

Once you have your data and categories, you can use generative AI to automatically classify your JazzHR job applications. This will help you to reduce the time it takes to review and categorize job applications and ensure that applications are properly categorized for further review.

Using AirOps to perform Keyword Identification

With AirOps, you can easily extract relevant keywords and phrases from your text-based data using the Keyword Identifier data app. Here's how:

Select "Keyword Identifier" from the Data Apps page. The input required for Keyword Identifier is the "text_field" which is the input text data.
Decide where you want the analysis to be performed and stored. The Keyword Identifier data app can be easily used in the AirOps Data App page and via API, but in this example, the analysis will be performed in Snowflake through an external function called AIROPS_KEYWORD_IDENTIFIER.

Here is an example SQL query:
```
SELECT
AIROPS_KEYWORD_IDENTIFIER(text_field) as result
FROM
your_table
```
Execute the keyword extraction analysis by running the SQL query. The output will contain an array of keywords and phrases extracted from the input text data.

Example Input:

"Hello, I am having trouble with my account. I cannot seem to log in and I have tried resetting my password multiple times."

Example Output:
```
"keywords": ["trouble", "account", "log in", "resetting", "password", "multiple times"],"summary": "A customer is having trouble logging into their account and has tried resetting their password multiple times."
```

Using AirOps to perform Sentiment Analysis

With AirOps, you can easily perform sentiment analysis on any text data such as reviews, support tickets, or sales calls using Sentiment Analyzer. Here’s how:

Select "Sentiment Analyzer" from the Data Apps page. The only input for Sentiment Analyzer is some text to analyze.
Decide where you want the analysis to be performed and stored. The Sentiment Analyzer data app can be easily used in the AirOps Data App page and via API, but in this example, the analysis will be performed in Snowflake through an external function called AIROPS_SENTIMENT_ANALYZER.

Here is an example SQL query:
```
SELECT
AIROPS_SENTIMENT_ANALYZER(text_field) as result
FROM
your_table
```
Execute the sentiment analysis by running the SQL query. The output will contain a sentiment score and sentiment summary, as well as a list of positive and negative keywords extracted from the input text data.
Input:
"I'm sorry to say that I had a terrible experience with your product. The customer service was unresponsive and the product didn't work as advertised."
Output:
```
"positive_keywords": [],"negative_keywords": ["terrible experience", "customer service", "unresponsive", "product", "didn't work", "advertised"],"score": -0.8,"sentiment": "Very Negative"
```

Using AirOps to perform Text Classification

With AirOps, you can easily perform classification using generative AI. Here’s how:

Select "Text Classifier'' from the Data Apps page. Below are the possible inputs for Text Classifier.text_field: The input text data.categories (optional): Categories can be specified as a comma-separated list. Leave empty for automatic determination.multi_category: Set to “true” if the text can belong to multiple categories, or “false” if it can only belong to one category.
Decide where you want the analysis to be performed and stored. The Text Classifier data app can be easily used in the AirOps Data App page and via API, but in this example, the analysis will be performed in Snowflake through an external function called AIROPS_CLASSIFIER.

Here is an example SQL query:
```
SELECT
AIROPS_CLASSIFIER(text_field, categories, multi_category) as result
FROM
your_table
```
Execute the classification analysis by running the SQL query. The output will contain a list of keywords extracted from the input text data that are relevant to the identified categories and a list of categories that the input text data belongs to based on the provided categories or automatic determination.

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