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Run Text Classification at scale using AI

AirOps Team
March 21, 2025
TL;DR

What is text classification and why is it valuable?

Text classification assigns predefined categories to text data, letting you more efficiently analyze and understand any text data.

  • What it lets you do: Automate information extraction, sentiment analysis, topic modeling, transaction processing, and more.
  • Use cases: Support tickets, sales call transcripts, customer reviews, brand mentions, social media content, podcast transcripts, financial transactions (e.g., Plaid data)—any text amount of text-based, data large or small
  • Some potential impacts on your business: Enhanced customer insights, better targeted marketing, faster routing of leads or support tickets, and increased efficiency (no more manually tagging your text data!).

The Old Way: Why text classification was previously hard to use

Old-school text classification methods faced several challenges:

  • Expensive: High costs for manual labor or specialized software.
  • Time-consuming: Extensive setup and training times for models.
  • Accuracy: Reliant on the quality and quantity of available data.
  • Technical skills required: In-depth knowledge of machine learning and programming.

AirOps Text Classify App

The New Way: Now anyone can perform text classification at scale

Introducing AirOps Text Classify - the easiest, fastest, and most scalable way to perform text classification:

Accessible to all: You can easily perform text classification with AirOps Text Classify without any technical background!

Use it anywhere:

  • AirOps' Web App
  • Browser and IDE Extensions: Chrome/Firefox Extensions or our VSCode Extension
  • Directly in Google Sheets: AirOps handy Gsheet formula
  • Directly in your data warehouse (e.g., Snowflake) / database with user-defined SQL function
  • Via API

Scalable: Classify 1 or 1,000,000+ pieces of text data without compromising performance.

Start free today: Experience the magic with no upfront investment

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Table of Contents

Part 1: How to use AI for content workflows - ship winning content with AI